Canberra Metro builds and maintains the light rail network, but day-to-day operations, including passenger services, customer experience and on-the-ground safety, are run by Canberra Metro Operations (CMET) on behalf of Transport Canberra.
If you're catching the tram, walking past a stop, riding alongside the corridor or driving near the tracks, CMET's website is the best place to find practical, up-to-date safety advice and answers to common questions.
Safety information for everyone who uses the corridor
The CMET safety hub brings together everything you need to share the corridor confidently. It covers:
- Tips for passengers boarding, riding and getting off light rail vehicles
- Pedestrian guidance for crossing tracks at designated points
- Advice for cyclists riding near the network
- Reminders for motorists driving on, around or across the tracks
- Accessibility information for customers with diverse needs
- Downloadable brochures, school resources and a digital toolkit for community groups
Visit the CMET safety hub: cmet.com.au/safety/
Answers to common questions
CMET's FAQ page is the quickest way to get answers about timetables, fares, MyWay+, accessibility, lost property and what to do if something goes wrong on your journey.
Visit the CMET FAQ: cmet.com.au/faq/
Where to go next
For real-time service updates, journey planning and ticketing, head to Transport Canberra at https://www.transport.act.gov.au.
For information about how the network is being designed, built and maintained, including Stage 1 and Stage 2A, explore our Projects section.